FAQ
Frequently Asked Questions
What is the Veloura Weighted Eye Mask?
Veloura is a luxury weighted eye mask designed to provide gentle, comforting pressure around the eyes while helping create a relaxing environment for rest and sleep.
What does the weight feel like?
The gentle weight is designed to provide a comforting, calming sensation without feeling overly heavy. The goal is to help you relax as you settle into your nighttime routine.
How much does the Veloura Eye Mask weigh?
The Veloura Weighted Eye Mask weighs approximately 9 oz.
What are the dimensions?
The Veloura Eye Mask measures approximately 29 inches long by 4 inches wide, allowing it to comfortably wrap around the head.
What materials is Veloura made from?
Veloura is designed with soft, luxurious fabrics and carefully selected weighted materials to create a comfortable and premium sleep experience.
Does Veloura come scented?
Yes. Selected Veloura masks are available with calming scents including Lavender and Chamomile.
Can I use Veloura every night?
Absolutely. Veloura was designed to become part of your nightly self-care and sleep ritual.
How do I clean my Veloura Eye Mask?
For best results, follow the care instructions included with your Veloura product. Avoid exposing the weighted insert to excessive moisture unless the product's care instructions specifically allow it.
Can I use Veloura while traveling?
Yes. Veloura is designed to make your personal sleep ritual portable, whether you're traveling by plane, staying in a hotel, or simply spending the night away from home.
Is Veloura a medical product?
No. Veloura is a lifestyle and sleep accessory and is not intended to diagnose, treat, cure, or prevent any medical condition.
How should I store my Veloura?
Store your Veloura in a cool, dry place when not in use. Keeping it in its original packaging or a clean storage area can help protect the fabric and maintain its quality.
What if I have questions about my order?
We're here to help.
Please contact our customer support team and include your order number so we can assist you as quickly as possible.
What is Veloura's philosophy?
We believe rest should be intentional.
Veloura was created to turn bedtime from something you simply do into something you look forward to.
Pause. Breathe. Rest.